Privacy Policy
This Privacy Policy explains how Dream Spire Trading (operating as "DreamspireX", SSM Registration No. 202503136261) ("we", "us", "our") collects, uses, and protects your personal data. We are committed to handling your data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Information We Collect
We may collect the following personal data when you contact us, request a quotation, or use our services:
- Name and company name
- Email address
- Phone number
- The content of any message or enquiry you submit
- Billing information necessary to process payments
2. How We Use Your Information
- To respond to your enquiries and provide quotations
- To deliver and manage the services you engage us for
- To process payments and issue invoices
- To send service-related communications
- To comply with legal and regulatory obligations
3. Legal Basis
We process your personal data on the basis of your consent, the performance of a contract with you, and our legitimate business interests, in line with the PDPA.
4. Sharing of Information
We do not sell your personal data. We may share your information with trusted third-party service providers only to the extent necessary to operate our services, including:
- Form and email service providers (e.g. Web3Forms) used to receive enquiries
- Website hosting providers
- Payment gateway providers used to process payments
These providers are required to handle your data securely and only for the purposes we specify.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law (for example, tax and accounting records).
6. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
7. Your Rights
Under the PDPA, you have the right to access and correct your personal data, and to withdraw your consent to its processing. To exercise these rights, please contact us using the details below.
8. Cookies
Our website may use minimal cookies or similar technologies to ensure the site functions properly. We do not use cookies to collect personal data for advertising purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated revision date.
10. Contact
Dream Spire Trading
Email: hello@dreamspirex.com
WhatsApp / Tel: 011-1103 8278
Malaysia